Thank you for marketing our units and for representing Grun Properties professionally. We value your partnership and the effort you put into pre-screening, presenting accurate information, and moving complete files forward quickly. Please read and apply this document in its entirety. Your success helps us keep quality housing available and the process smooth for everyone.
- Primary contacts
General questions and applications: natalia@grunmgmt.com / 862-343-6871 Ext. 108
Billing: billing@grunmgmt.com
Deposits (Zelle only): info@grunmgmt.com. Include the full property address and unit in the memo. - Pre-screening guidance for agents
Before submitting an application, confirm the following with every adult prospect:
– Household income meets at least 2.5 times the monthly rent based on verifiable sources.
– Applicants can provide: government photo ID for each adult, last three pay stubs, last two bank statements, employer contact, and current and prior landlord contacts.
– They understand that a credit, eviction, and background check will be run through our screening vendor (Weinmark).
– Move-in timing matches the unit’s availability, and they are prepared to place the Security Deposit quickly if approved. - Application package requirements
Submit a single, organized PDF package per household that includes for each adult:
– Government ID
– Last 3 pay stubs
– Last 2 bank statements
– Employer verification contact (address of employment, direct phone, and name of manager)
– Current and prior landlord contacts (direct phone numbers). If available, screenshots of ledgers showing rent payments, Zelle rent payments, or rent receipts.
*Optional income proofs we can consider if relevant: W-2, 1099, employer letter on letterhead, platform earnings screenshots for gig work, IRS transcript, benefit award letters.
*Include short written explanations for any gaps, cash income, prior balances, or name differences. Clear explanations speed up the review process. - Application order, confidentiality, and backups
– We consider completed applications in the order they are received.
– The unit remains on the market until a deposit is received and confirmed by management.
– We continue to accept and review new applications as backups while a file is in the final stages.
– For fairness and to avoid pressure or drama, we do not disclose whether other applications exist or where a client stands in the queue. Use the standard script in Section 8.
Note: For voucher holders, we submit RTA Packages as quickly as possible, but the unit remains on the market until we receive approval from the designated agency and a holding deposit. - Interviews, approvals, and deposits
– If we invite your client to an interview or issue an approval, they must be ready to act. An interview is to confirm information, and it doesn’t imply approval.
– Upon approval, the applicant is expected to pay the required 1.5 security deposit immediately in cash or Zelle. If the deposit is not received, the unit stays on the market, and we can move to the next application without further notice.
– If an applicant is called for an interview, that doesn’t mean we are holding the apartment until the interview is conducted. Encourage the applicant to make time to come for the interview as soon as possible. Manage your client’s expectations accordingly. - Good-faith deposits and holds
– A good-faith deposit may be accepted to show seriousness, but it does not remove the unit from the market without written management approval.
– A unit is considered “on hold” only after owner approval of the file and security deposit paid in full, or a substantial partial deposit with prior owner approval.
– Never promise keys or move-in dates until Grun confirms in writing. - Marketing and advertising
– Grun centralizes and controls all postings on Zillow, Trulia, HotPads, Apartments.com, StreetEasy, and any MLS-connected websites. Do not post or duplicate our listings on these platforms.
– Agents and finders are encouraged to market heavily on social media and their own private platforms, which are also proven to be the best applications producers.
– Do not alter unit numbers, rents, fees, or availability language. - Standard script for agents to use with prospects
– “Applications are reviewed in the order received. The apartment stays on the market until a deposit is received and confirmed by management.”
– “We continue to accept backup applications to keep the process fair and efficient.”
– “If approved, you must leave a Security Deposit. If the deposit is not paid, we can move to the next application.”
– “We do not discuss other applicants or your place in line to avoid pressure and confusion. If this unit is no longer available, your application can be considered for other Grun properties.”
– “Please submit PDFs of your documents and include written explanations for any gaps or unusual items so we can review your file faster.”